Customer cases

Discover our customer cases

Explore L&D success stories and see how learning journeys deliver real impact.

PVH

Better service
More sales
Better retention

The playing field of Calvin Klein and Tommy Hilfiger

With PVH Play, store staff at Calvin Klein and Tommy Hilfiger grow in skills, confidence and team spirit.

The challenge. One central platform for all European store staff. The same product knowledge, brand values and soft skills, at their own pace.

The approach. You log in and step into the world of Calvin or Tommy. Content matches your brand, role, store type and country. Short modules and practical tasks on the shop floor, with challenges that keep learning active.

The result. Employees at their best, with the door open to a longer career at PVH. Learning with style.

Hunkemöller

Faster onboarding
Better service

Learning that grows with 20,000 employees

Hunkemöller is growing to 1,200 stores in 25 countries. With the HKM Academy, its sheroes learn in a smart, social and scalable way.

The challenge. Thousands of international colleagues need to feel connected from day one and keep growing. From first working day to brand ambassador.

The approach. The switch from a classic LMS to a learning culture platform. Mobile-first, with a seamless user experience that is as empowering as the collection.

The result. A learning platform that grows with the brand and its people.

G-Star RAW

Better service
Fewer mistakes

DARE: brand experience and compliance on one platform

DARE brings retail academy and integrity service together. For 1,800+ employees worldwide, from HQ to shop floor, fully on brand.

The challenge. Deliver the same brand experience worldwide, adapt quickly to change and stay on top of GDPR and fair competition.

The approach. One scalable platform with learning programmes for in-store and HQ teams. From customer-focused selling to data security. Onboarding comes next, covering the whole employee journey.

The result. Learning through DARE is fast, personal and fully on brand.

Picnic

Faster onboarding
Fewer mistakes

Live in 6 weeks with a mobile learning platform

From 30 to 6,000 employees in five years. Picnic built its own mobile Academy with TinQwise in six weeks.

The challenge. Fast growth needs a grip on processes, knowledge and culture. All information had to come together in one place.

The approach. One mobile learning platform with learning journeys, safety instructions and work processes. Picnic creates the content itself: short, practical and easy to follow during work.

The result. Shorter onboarding, clear safety instructions and knowledge that sticks. Learning is now as normal as starting your shift.

Rituals

Faster onboarding
Better service

The Book of Rituals: the brand DNA from day one

Rituals turns everyday routines into meaningful rituals, in 800+ stores in 30 countries. The Book of Rituals passes on that DNA from the very first day.

The challenge. A fast-growing brand with a strong philosophy. Every colleague needs to feel it and live it from day one.

The approach. A learning platform that stays true to the brand values. Smartly designed so colleagues keep coming back.

The result. Within a year, 6,500+ users see The Book as essential to doing their job. Gold for both platform and content.

Etos

Faster onboarding
Better service

One home to keep growing in

More than 500 stores and a scattered training offer. Etos built the Etos Academy: one place that gives every employee the same onboarding.

The challenge. The offer was large but hard to find. Onboarding differed per store. And expert, independent advice calls for consistent behaviour on the shop floor.

The approach. One central Academy that aligns onboarding for everyone and anchors engagement in the work.

The result. Every new colleague starts in the same clear way.

Just Eat Takeaway

Faster onboarding
Better retention

Take Off: a flying start for every new hire

Hundreds of new colleagues every month. Take Off is a 100-day onboarding journey that helps them start confident, curious and engaged.

The challenge. Onboarding large numbers of new employees at once, across countries, roles and teams. While keeping quality and experience high.

The approach. A scalable, flexible and data-driven onboarding journey for new employees and their managers.

The result. Clarity, energy and real connection from day one.

BLOS kinderopvang

Better retention
Faster onboarding

One strong culture for 2,300 colleagues

2,300 employees across 300 locations. With the BLOX academy, BLOS shares one culture through onboarding and skills training.

The challenge. Enormous growth in just a few years. The challenge: one BLOS culture in which every colleague feels part of the beating heart.

The approach. BLOX combines onboarding and skills training with engaging, practical content. Awarded gold at the LT Awards 2024.

The result. Absenteeism fell from 9.1% to 7.5%. Turnover came in at 25%, well below the 30% target.

REIN

Better service
Better retention

World of Care Academy

35 elderly care organisations in the Utrecht region joined forces. The REIN World of Care Academy empowers 14,000 care workers.

The challenge. Ageing, staff shortages and budget cuts put care quality under pressure. Too little room remains for the human side.

The approach. A flexible blended learning solution built around the character Rein and his world. Learning and improving together with colleagues.

The result. More personal attention for around 15,000 elderly people. That is the shared drive.