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Terms & Policies
Everything that governs how TinQwise operates. From the contracts that protect your data to the security standards we hold ourselves to. Questions? Reach us at service@tinqwise.com.
Terms
The contractual terms that apply to your relationship with TinQwise.
General terms & conditions
The foundation of our commercial relationship. This covers rights, obligations, liability, and dispute resolution for all TinQwise services.
Read the general terms →Data processing agreement
Governs how TinQwise processes personal data on your behalf as a data processor under GDPR. Required for all clients operating in the EU/EEA.
Read the DPA →License terms
Defines the scope of your licence to use the TinQwise platform, including permitted use, restrictions, and intellectual property ownership.
Read the licence terms →Service terms
Sets out service levels, support commitments, uptime guarantees, and what happens when things don't go as planned.
Read the service terms →AI features
AI terms
Applies to clients who opt in to AI functionality within the platform. Covers how AI-generated content is handled, what data is used, and your responsibilities as an operator.
Read the AI terms →Policies
These policies underpin our ISO 27001 compliant way of working and describe how TinQwise manages security, data, and operational risk. Current and previous year versions are available.
Roles & definitions
2026 (current) Download PDF