TinQwise
Mussenstraat 15
1223 RB Hilversum
The Netherlands
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 - Cases
 - The Book of Rituals
 
The Book of Rituals
Rituals turns everyday routines into personal rituals. After having taken a firm hold in the Netherlands, their philosophy is now conquering the rest of the world. Currently, there are more than 800 shops in 30 countries, and this number is still rising.
                        
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Business
KvK 32082603
BTW NL809771287B01
IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A
Two gold wins at LTAwards 2021
Best Learning Platform Implementation
The judges loved the way in which this project became integral to the very heartbeat of the business, resulting in a beautiful product that not only engaged colleagues in a busy retail environment, but had a direct and hugely positive impact on its customers' experience of the brand.
Excellence in the Design of Learning Content
The judges felt the design really nailed it. They loved how closely TinQwise linked their design principles to company values and stayed true to them, and thought about ways to drive learners back to the platform to keep engagement high. The usage stats are outstanding and the KPIs increasing.
The Book of Rituals
                                
Within a year after the launch, the more than 6,500 users experience The Book as indispensable for the proper performance of their work. A magnificent compliment! 
                            
                        Within a year after the launch, the more than 6,500 users experience The Book as indispensable for the proper performance of their work. A magnificent compliment!
The challenge
Rituals knows that its success depends on the skills and dedication of the hundreds of shop workers and therefore wants to realise a single platform for training, informing, and motivating its young, dynamic team fast.
"We work in co-creation with TinQwise. Creating content yourself and being able to make adjustments quickly is brilliant. TinQwise helps us as a sparring partner and by creating modules, applying their thorough didactic knowledge in the process. We know where we stand, and we can cooperate well. The content is fantastic and inspiring and is suitable for meeting any learning objective you can think of."
                            
                        Patricia Tang
Senior Manager Leadership Development
The book of rituals
                                    
                                
                                    
                                
                                    
                                
                                    
                                The Book
As from your first day at work, The Book gives you some basic knowledge and something to hold on to. Do you want to know everything about a new product? Just refresh your knowledge? Train new skills?
The content is brief and concise and provides exactly what you need. The Book is your knowledge and learning centre and allows you to work on your personal learning objectives too.
Look & feel
Only the delicious fragrances are missing. For the rest, however, the wonderful platform has the look, feel, and tone of voice of Rituals, so the company DNA is transferred almost naturally. To tailor the content to the user’s personal needs and wishes, the content has been translated into eight languages. Your user experience will be unique, since your objectives and ambitions are leading.
Business cycle
Rituals is changing all the time. Therefore, the platform is closely connected with the business cycle. Two weeks before the launch of a new product or process, The Book offers digital modules about these innovations. Next, there will be workshops and practical assignments in the shop. Thus, employees make the smooth transition from knowledge to ability, resulting in natural and effective customer interaction.
Co-creation
Rituals has its own team that creates, updates, and launches the content. This takes place in close collaboration with TinQwise, because didactic and innovative power are indispensable for designing training, creating motivation modules, and meeting behavioural challenges. This co-creation leads to top results in terms of content and visual aspects.
                                
                            The Book
As from your first day at work, The Book gives you some basic knowledge and something to hold on to. Do you want to know everything about a new product? Just refresh your knowledge? Train new skills?
The content is brief and concise and provides exactly what you need. The Book is your knowledge and learning centre and allows you to work on your personal learning objectives too.
                                
                            Look & feel
Only the delicious fragrances are missing. For the rest, however, the wonderful platform has the look, feel, and tone of voice of Rituals, so the company DNA is transferred almost naturally. To tailor the content to the user’s personal needs and wishes, the content has been translated into eight languages. Your user experience will be unique, since your objectives and ambitions are leading.
                                
                            Business cycle
Rituals is changing all the time. Therefore, the platform is closely connected with the business cycle. Two weeks before the launch of a new product or process, The Book offers digital modules about these innovations. Next, there will be workshops and practical assignments in the shop. Thus, employees make the smooth transition from knowledge to ability, resulting in natural and effective customer interaction.
                                
                            Co-creation
Rituals has its own team that creates, updates, and launches the content. This takes place in close collaboration with TinQwise, because didactic and innovative power are indispensable for designing training, creating motivation modules, and meeting behavioural challenges. This co-creation leads to top results in terms of content and visual aspects.
                                        
                                        
                                        
                                        
                                        
                                        