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APM Terminals
Picture this: you’re building a massive, hypermodern new terminal in the Rotterdam Harbor. How can you get a few hundred employees trained so they’ll hit the ground running when the new terminal opens? The search for a full training plan for APM Terminals had begun.
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APM Terminals
APM Terminals launched an online academy for 300 employees in 45 different positions
The challenge
When you operate one of the world’s most comprehensive port networks, you can imagine how much responsibility this entails in terms of safety. No wonder you put everything to work to train all your employees before a new terminal opens.
Try a different role
Working in a new, fully automated terminal takes a lot out of employees. Not just from terminal assistants or operators, but also process controllers and managers. That’s why they selected a blended training program by position, using a mix of e-learning, classical training from content experts, on-the-job exercises, and a game that allows you to try out various kinds of roles.
Getting the bigger picture
The learning solution for APM Terminals is customization. By putting ourselves in the shoes of each employee, we develop a learning plan that shows exactly what they must learn and how much time it will take them. This way, every employee will understand their role in the bigger picture, which allows them to practice and efficiently work together with their co-workers.
APM Terminals in 3D
3D animations gain knowledge and motivate people to get started on a new challenge
We developed the training while the terminal was being built. A hypermodern structure, where people are only present to do the things that machines can’t do. This digital transformation requires a different mindset than before from employees.
How do you motivate a crane operator who usually sits up high in his crane and feels the wind all around him? The man who will soon operate the crane from inside a central room in the terminal, and will only have to act when that crane isn’t working correctly?
One way to make this happen is by developing a pre-boarding with 3D-animations. Not only will it help him gain the knowledge he needs before he gets started, it’ll also motivate him to get started on a new challenge.
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