Let’s
connect

We are happy to help you with your questions

Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Real-time learning
for retail employees

TinQwise NOW is your smart digital coach. It supports you on the job and helps you practise customer conversations. Exactly when and where it matters most.

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Role-play-NOW

So, what is TinQwise NOW

An AI-powered coach who knows your organisation inside out. From processes, rules and tasks to products, promotions and learning content. Always up to date. Even when a customer conversation gets tricky, it’s got your back. So you can respond like a pro.

Your personal AI-powered coach

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What's in the box

From quick answers to practice scenarios, TinQwise NOW gives you the tools to act fast, grow on the job and handle real situations with confidence. All in one smart, seamless experience.

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Smart answers

Instant answers at work, up-to-date and tailored to what you're doing. Learn on the job without digging through documents.

Smart Answers
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Nano learnings

Tiny moments, big impact. Quick, snackable quizzes to check what you know and make it stick.

Nano Learnings
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Role-plays

Practise real situations in a safe space. Give feedback, deal with tough customers or improve your upsell game.

Role plays
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Learning modules

It also delivers short, sharp learning modules that help you grow fast and learn on the go. No classroom required.

learning activities

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The benefits of TinQwise NOW

Zero content creation

Creating new learning content takes time. We know. TinQwise NOW uses what you already have. And transforms existing content into smart, scalable support instantly. No hassle, just effective learning.

Zero content creation
Support that works when they do

Your employees need answers in the moment, not in a training room. Give them instant support and playful exercises that help them learn while they work.

Instant support
Happy employees, happy customers

Fewer mistakes. Better conversations. Higher productivity. Practising real-life situations, like customer advise questions, builds confidence and skill. With confidence in what you do, you stay longer, care more and make customers happy!

Happy employees, happy customers
Zero content creation
Instant support
Happy employees, happy customers
Zero content creation
Zero content creation

Creating new learning content takes time. We know. TinQwise NOW uses what you already have. And transforms existing content into smart, scalable support instantly. No hassle, just effective learning.

Instant support
Support that works when they do

Your employees need answers in the moment, not in a training room. Give them instant support and playful exercises that help them learn while they work.

Happy employees, happy customers
Happy employees, happy customers

Fewer mistakes. Better conversations. Higher productivity. Practising real-life situations, like customer advise questions, builds confidence and skill. With confidence in what you do, you stay longer, care more and make customers happy!

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

 

Real questions, actual answers and playful training

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Benefits Learning on the job

For L&D, frontline and operations

 

Emil de Valk
Chief Technical Officer

Jolande van der Meer
Smart & scalable

Seamlessly integrate existing content. No more endless content creation. Just smart, scalable learning.

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Emil de Valk
Chief Technical Officer

Jolande van der Meer
Playful & instant

No boring, traditional training. Just playful, bite-sized learning that fits into their day. Instant support, exactly when they need it.

magic-wall3

Emil de Valk
Chief Technical Officer

Jolande van der Meer
Goal-driven

See real impact. Boost productivity, improve customer experiences, and build a team that stays and thrives.

magic-wall3

Benefits

Lightning bolt
L&D
  • Solution benefit 1
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  • Solution benefit 3

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Lightning bolt
Opps
  • Solution benefit 1
  • Solution benefit 2
  • Solution benefit 3

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Lightning bolt
End-user
  • Solution benefit 1
  • Solution benefit 2
  • Solution benefit 3

Q-Celestine-2

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New in NOW

Role-play explained:
Learn by doing, not reading

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

The numbers don't lie.
On-the-job learning works

76%

of employees are more likely to stay at companies that offer continuous learning. Who wants to stand still anyway?

59%

of employees perform better with effective on-the-job training. The right learning makes all the difference!

92%

of employees feel more engaged at work thanks to training. More knowledge, more motivation, more impact!

76%

of employees are more likely to stay at companies that offer continuous learning. Who wants to stand still anyway?

59%

of employees perform better with effective on-the-job training. The right learning makes all the difference!

92%

of employees feel more engaged at work thanks to training. More knowledge, more motivation, more impact!

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

The numbers don’t lie. On-the-spot learning works

76%

of employees are more likely to stay at companies that offer continuous learning. Who wants to stand still anyway?

59%

of employees perform better with effective on-the-job training. The right learning makes all the difference!

92%

of employees feel more engaged at work thanks to training. More knowledge, more motivation, more impact!

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Stats and or Pricing

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EMPLOYEES BECOME PRODUCTIVE FASTER
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maken minder fouten
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zorgen voor terugkerende klanten
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EMPLOYEES BECOME PRODUCTIVE FASTER
Stat / Price 1


lorem ipsum...

maken minder fouten
Stat / Price 2


lorem ipsum...

zorgen voor terugkerende klanten
Stat / Price 3


lorem ipsum...

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Practise customer conversations in the flow of your day.

Picture this: You’re on the shop floor. A customer storms up with a crumpled receipt and a complaint.
You smile, but freeze. What do you say? With Role-play, you can practise moments like these. Safely. Realistically. On your own terms.

Simulate. Practise. Repeat. Deliver.

Role-play gets you ready for moments just like this. It’s smart, scenario-based training for anyone in a customer-facing role. On the shop floor, at the service desk or at the front door.

Key-elements-role-play-practise
Smart, safe and surprisingly human

You practise conversations with a digital coach that responds like a real customer. It’s a realistic learning space where confidence grows.

Conversation-role-play
Why it works

Because soft skills like empathy, de-escalation and active listening don’t grow from theory. They grow through doing. In realistic conversations. With space to try, fail and get better, before things get tense.

Feedback-role-play
Key-elements-role-play-practise
Conversation-role-play
Feedback-role-play

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Key-elements-role-play-practise
Conversation-role-play
Feedback-role-play
Simulate. Practise. Repeat. Deliver.

Role-play gets you ready for moments just like this. It’s smart, scenario-based training for anyone in a customer-facing role. On the shop floor, at the service desk or at the front door.

Smart, safe and surprisingly human

You practise conversations with a digital coach that responds like a real customer. It’s a realistic learning space where confidence grows.

Why it works

Because soft skills like empathy, de-escalation and active listening don’t grow from theory. They grow through doing. In realistic conversations. With space to try, fail and get better, before things get tense.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

The numbers don't lie.
On-the-job learning works

 

EmployeesStay

76%

of employees are more likely to stay at companies that offer continuous learning. Who wants to stand still anyway?

performance

59% 

of employees perform better with effective on-the-job training. The right learning makes all the difference!

 

HappyCustomers

87% 

of organisations using scenarios see improved performance. Because learning in real situations just works better.

EmployeesStay

76%

of employees are more likely to stay at companies that offer continuous learning. Who wants to stand still anyway?

performance

59% 

of employees perform better with effective on-the-job training. The right learning makes all the difference!

 

HappyCustomers

87% 

of organisations using scenarios see improved performance. Because learning in real situations just works better.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Questions about NOW

How do we keep your data safe?
 
We take data security seriously—no shortcuts, no compromises. That’s why we’re fully compliant with GDPR regulations. Want the details? Check out our Privacy Policy.
What if the answer to a question isn't available on the platform?



TinQwise NOW doesn’t generate answers. It delivers the right ones. If an answer is missing, it first needs to be added to your learning platform.

Can we use TinQwise NOW without the TinQwise Learning Platform?


Absolutely! TinQwise NOW works independently, no strings attached.

How long does the integration take?


Instantly! No waiting, no hassle—TinQwise NOW is ready to use from the get-go.

Which languages are supported?


TinQwise NOW speaks every language available on our platform. Want the full list? Check
 our support article.

Our company has lots of PDFs. Can TinQwise NOW use them?


Yes! TinQwise NOW extracts key info from your PDFs and presents it interactively. This way, your employees learn and gain more confidence.

What is Role-play in TinQwise NOW, and why does it work so well?

Role-play lets your people practise real-life work situations. Like handling a tricky customer, resolving a complaint, giving feedback to a teammate or even upselling a product. And the best part? They can jump in and start practising the moment a challenge pops up. 

Powered by smart AI technology, Role-play offers interactive conversations that feel surprisingly real and are tailored to your team’s context. No generic scripts, no abstract theory. Just practical, personalised learning in action. 

And it works: 87% of organisations using scenario-based learning see improved performance. Because let’s be honest, you don’t get better by reading about it. You get better by doing it. 

Isn’t Role-play awkward and time-consuming?

Not at all. Role-play is designed to be quick, personal, and pressure-free. People practise on their own, whenever it suits them. No awkward sessions in front of colleagues. 

Each Role-play takes just about 3 minutes to complete. It’s fast, focused and easy to fit into the flow of the day. Scenarios are based on everyday workplace situations, like tricky customer moments, service issues or difficult conversations. So people practise what really matters. No long prep, no complex training setup.  

What’s more, it gives people a safe space to test, try and improve. Without fear of getting it wrong. And that’s where real learning begins. 

Who is Role-play for, and can I track how people are doing?

Role-play is for anyone who interacts with people. Whether that’s customers or colleagues. From shop floor employees to team leads, service agents to store managers.  

Frontline employees get an instant coach in their pocket. They can practise everyday interactions. From defusing a frustrated customer to suggesting additional products, or handling a service request with empathy. With real-time feedback, they strengthen communication, emotional intelligence, and problem-solving skills on the spot.  

For managers, Role-play is just as valuable. It’s a safe, practical way to develop leadership and coaching skills. From motivating a disengaged team member to handling tough feedback conversations with clarity and confidence. 

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Begin je leeravontuur! Vector (10) Arrow 3

Gefeliciteerd met de eerste stap naar de wereld van kennis en groei.

We bieden je graag een gratis proefversie aan van ons geavanceerde leerplatform!

Start je trial en...

  1. Train al je medewerkers op één platform
    Wil je medewerkers van verschillende afdelingen, rollen of zelfs landen op hetzelfde platform trainen? Geen probleem! Zorg ervoor dat elke groep op het juiste moment de juiste kennis krijgt.
  2. Test alle platformfuncties
    Wil je een leerplatform dat elke medewerker herkent? Jouw HR-systeem koppelen aan je leerplatform? Opleidingscertificaten uitdelen?
    Check! Dit valt eenvoudig te regelen.
  3. Moeiteloos leerinhoud creëren
    Content creëren is nog nooit zo makkelijk geweest. Schrijf en bewerk snel content en werk samen met je team op één plek.
  4. Probeer verschillende interactieve leeractiviteiten
    Van swipe cards en open vragen tot video's en quizzen - alles wat je nodig hebt om de leerervaring van je medewerkers te verbeteren.
Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Empower your people, Amaze your customers Arrow 3

Jouw leerplatform voor het onboarden van WE Fashion sales employee Layer_1 (1) HEMA Customer serviceverkoopmedewerkers

 

Empower your people, Amaze your customers Arrow 3

Jouw leerplatform voor het onboarden van WE Fashion sales employee HEMA Customer serviceverkoopmedewerkers

Transformeer je nieuwe klantenservice- en winkelmedewerkers snel tot waardevolle teamleden die uitblinken in klantgerichtheid en verkoopvaardigheden. Onze leerprogramma’s trainen en motiveren je team voor topprestaties die klantverwachtingen overtreffen.
Vraag een demo aan en ontdek hoe wij jouw medewerkers in no-time thuis laten voelen en productief maken.

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Vraag een gratis demo om meer te leren

Klaar om de mogelijkheden te verkennen?

Vul je gegevens in en laten we een persoonlijke demo op maat voor je plannen.

Ontdek uit eerste hand hoe onze oplossingen jouw ervaring kunnen transformeren.

Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Group 7066

Contact us

Elmer van Hooijdonk  Nadia Tsvilev

 

Can’t wait to see how TinQwise NOW can work in your organisation? Discover all its features and equip your people. Book a demo or reach out to one of our TinQ'ers. They’ll brainstorm with you and help you move forward!

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Let’s
connect

We are happy to help you with your questions

Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Vector

Empower your people
Amaze your customers

Component 1

 

Contact

The Netherlands
Mussenstraat 15
1223 RB Hilversum


Belgium
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+31 35 538 56 56
info@tinqwise.com

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