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1223 RB Hilversum
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- Culture as a basis for customer satisfaction
Culture as a basis for customer satisfaction
Discover how an organisational culture of self-reliance and employee engagement directly contributes to higher customer satisfaction and retention.
When & where
Join our TinQtable on June 20 from 14:00 to 16:00 at our office in Hilversum. This event will be held in Dutch.
Meet
Lieke Feskens, Project Lead Talent & Development, will shed light on the impactful Store Stars programme at WE Fashion BV. This initiative is designed to boost the confidence and skills of employees, with a special focus on improving customer communication.
More insights
Join Customer Success Consultant Eline Treskes as she guides you through the journey of how company culture shapes the ultimate customer satisfaction experience. Discover the powerful connection between the two and how to align them with your KPIs with the help of an online learning platform.