Let’s
connect

We are happy to help you with your questions

Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

For retail teams looking to improve their customer conversations

With TinQwise NOW, your team trains customer conversations on the job. Our digital learning solution works exactly where customer contact happens at the counter, on the phone, or in the store. No classroom sessions, just instantly better service and greater confidence.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Group 4726 (2)

160+ brands use TinQwise to train customer interactions.

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You don’t learn customer focus from a textbook

Your team wants to do well. But standard training often doesn’t match real-life practice or it simply comes at the wrong time. And you? You want customers to be helped quickly, personally, and knowledgeably.

What if learning became just as flexible as the service your team delivers every day?

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Traditional training often doesn't stick
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Customer interactions call for direct, practical coaching.
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Your team wants to grow but at their own pace.
klantenservice-twijfelende-klant
Traditional training often doesn't stick
klantenservice-klantgesprek
Customer interactions call for direct, practical coaching.
klantenservice-telefoon
Your team wants to grow but at their own pace.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

On-the-job learning, right at the moment it matters.

With TinQwise NOW, you give your team direct access to smart learning moments on any device. A digital coach that helps them practise real customer conversations with targeted feedback. No interruptions to their work, and instantly applicable in daily practice. That’s learning with impact on both skills and customer satisfaction.

Here’s what they can expect:

Answers when they get stuck

Instant support when questions arise

TinQwise NOW Q&A
Quick learning moments in just 2 minutes

Short exercises that truly stick

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Practise realistic customer conversations

No office role play but real-life scenarios instead

klantenservice-role-play-1
Content that fits the work

Learn what matters right now, in the right tone and context

klantenservice-leermodules-1
TinQwise NOW Q&A
klantenservice-telefoon-girl
klantenservice-role-play-1
klantenservice-leermodules-1
TinQwise NOW Q&A
Answers when they get stuck

Instant support when questions arise

klantenservice-telefoon-girl
Quick learning moments in just 2 minutes

Short exercises that truly stick

klantenservice-role-play-1
Practise realistic customer conversations

No office role play but real-life scenarios instead

klantenservice-leermodules-1
Content that fits the work

Learn what matters right now, in the right tone and context

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

As a manager, you’ll see the difference

Customer questions are solved faster and better

 

Your team grows in skills and confidence

 

Fewer mistakes, more trust on the floor

 

You’ll see it reflected in CSAT, NPS, and happier customers

 

You gain time: less correcting, more results

 

Shorter onboarding time for new employees

 

4 steps to happier customers

Start of the day

No onboarding training, no lesson plans. Just a smart assistant ready on your team’s device from the moment they start.

Real-life situations

NOW offers short, recognisable customer cases that match what’s happening at that very moment. No theory just focused practice.

Practice with instant feedback

Your team practises briefly, receives smart feedback or a better approach, and can apply it straight away in the conversation.

Confident in every customer interaction

Your employees know what they’re doing and it shows. Customers notice the difference, in both the quality of the interaction and the speed of the service.

Results that matter

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87% of organisations report better performance through role-play scenarios

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76% of employees stay longer at companies that offer on-the-job learning

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59% show improved performance after effective workplace training

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87% of organisations report better performance through role-play scenarios

klantenservice-team-blijft

76% of employees stay longer at companies that offer on-the-job learning

klantenservice-man-blij

59% show improved performance after effective workplace training

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Begin je leeravontuur! Vector (10) Arrow 3

Gefeliciteerd met de eerste stap naar de wereld van kennis en groei.

We bieden je graag een gratis proefversie aan van ons geavanceerde leerplatform!

Start je trial en...

  1. Train al je medewerkers op één platform
    Wil je medewerkers van verschillende afdelingen, rollen of zelfs landen op hetzelfde platform trainen? Geen probleem! Zorg ervoor dat elke groep op het juiste moment de juiste kennis krijgt.
  2. Test alle platformfuncties
    Wil je een leerplatform dat elke medewerker herkent? Jouw HR-systeem koppelen aan je leerplatform? Opleidingscertificaten uitdelen?
    Check! Dit valt eenvoudig te regelen.
  3. Moeiteloos leerinhoud creëren
    Content creëren is nog nooit zo makkelijk geweest. Schrijf en bewerk snel content en werk samen met je team op één plek.
  4. Probeer verschillende interactieve leeractiviteiten
    Van swipe cards en open vragen tot video's en quizzen - alles wat je nodig hebt om de leerervaring van je medewerkers te verbeteren.
Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Empower your people, Amaze your customers Arrow 3

Jouw leerplatform voor het onboarden van WE Fashion sales employee Layer_1 (1) HEMA Customer serviceverkoopmedewerkers

 

Empower your people, Amaze your customers Arrow 3

Jouw leerplatform voor het onboarden van WE Fashion sales employee HEMA Customer serviceverkoopmedewerkers

Transformeer je nieuwe klantenservice- en winkelmedewerkers snel tot waardevolle teamleden die uitblinken in klantgerichtheid en verkoopvaardigheden. Onze leerprogramma’s trainen en motiveren je team voor topprestaties die klantverwachtingen overtreffen.
Vraag een demo aan en ontdek hoe wij jouw medewerkers in no-time thuis laten voelen en productief maken.

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Vraag een gratis demo om meer te leren

Klaar om de mogelijkheden te verkennen?

Vul je gegevens in en laten we een persoonlijke demo op maat voor je plannen.

Ontdek uit eerste hand hoe onze oplossingen jouw ervaring kunnen transformeren.

Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Want to make even more impact? Combine NOW with these programmes.

With TinQwise programmes, your team continues to grow in confidence and craftsmanship. Developed by people who understand how learning works and what’s needed on the job. Quick to adapt, perfectly fitting your way of working.
Vector Lightning
Feedback
Giving and receiving feedback

Build a team that keeps each other sharp and continues to grow.

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Sales training
From beginner to topseller

First, truly help. Then, advise smartly.
No sales tricks just trust.

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Dealing with aggression
Stay calm and in control

Give your team the skills to respond with confidence and care.

Vector Lightning
Feedback
Giving and receiving feedback

Build a team that keeps each other sharp and continues to grow.

Component 1
Sales training
From beginner to topseller

First, truly help. Then, advise smartly.
No sales tricks just trust.

Component 1
Dealing with aggression
Stay calm and in control

Give your team the skills to respond with confidence and care.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Celestine Ponet

Truly help every customer? Now you can.

With TinQwise NOW, your team learns while they work. No extra training sessions just stronger service from day one. Book a demo and discover what NOW can do for your team.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

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with a request body that specifies how to map the columns of your import file to the associated CRM properties in HubSpot.... In the request JSON, define the import file details, including mapping the spreadsheet's columns to HubSpot data. Your request JSON should include the following fields:... entry for each column.

Let’s
connect

We are happy to help you with your questions

Contact

Mussenstraat 15,
1223 RB Hilversum
The Netherlands

info@tinqwise.com
+31 35 538 56 56

Business

Business

KvK 32082603
BTW NL809771287B01

IBAN NL26 INGB 0006679651
SWIFT / BIC INGBNL2A

Questions from retailers

How do I make sure the right people learn what they need, at the right moment?


At TinQwise, we make sure the right people learn what they need, exactly when they need it by making learning smart and personal.

Here’s how we do it:

Targeted training
We design programmes that match specific roles, teams, or levels within your organisation.

Timing is everything
Our platform makes it possible to deliver training at exactly the right moment during onboarding, promotions, or new projects.

Relevant content
No one-size-fits-all approach, but learning content tailored to your employees’ challenges and goals.

Data-driven learning
With smart reporting and analytics, we identify who needs which knowledge and where extra support is required.

That’s how we make learning not only effective, but efficient too ensuring everyone learns exactly what they need, when they need it.

 

How do you make training so engaging that people actually want to take it?

 

By making learning fun, relevant and personal.

With gamification, we engage employees through interactive, relatable content and motivating challenges. We tailor training to what employees really need making learning flexible, accessible, and an experience that both inspires and delivers results.

Read more about how to get people engaged with your platform.

 

We don’t have the people, budget or expertise. Can you support us?

 

Absolutely we can help!
We understand that not every organisation has the people, budget or expertise to develop learning solutions on their own. That’s why we offer smart, efficient options that take the work off your hands.

Training your way

Our experts guide you through every step from concept to implementation. With our ready-to-use training programmes, you can choose what fits your organisation best:

Do it yourself
Use our platform and get started right away with our Adapt & Go programmes.

Work together
We co-create a learning solution tailored to your organisation, including company-specific content.

Let us handle it all
We take care of everything from design to delivery.

What if you’re limited in people, budget or expertise?

Budget
We offer scalable, ready-to-use programmes that fit within your means.

People
No team? No problem. Our experts are ready to support you.

Expertise
You don’t need to reinvent the wheel. Our Adapt & Go programmes are already 80% complete, with strong didactic foundations and rich content. We simply add company-specific adjustments to ensure a perfect fit for your organisation.

 

With our approach, you’ll always get a learning solution that makes an impact.

Which option will you choose?

How can people follow the training?

 

With TinQwise, employees follow training in the way that suits them best.
Laptop, smartphone, tablet or face-to-face? Our learning platform makes learning flexible, accessible and, above all, fun.

Here’s how it works:

Anytime, anywhere
Employees can start learning at any moment and from any location — whether they’re in the office, on the go or at home.

Multi-device access
The platform runs smoothly on all devices, so everyone can choose what works best for them.

Blended learning options
Combine online learning with interactive face-to-face sessions for an optimal learning experience.

User-friendly
With an intuitive interface, participants can easily find their way through the training.

Learning through play
Our training isn’t just effective it’s fun. Through gamification and serious games, we keep participants motivated and challenged.

Learning becomes an experience that inspires employees and creates real impact.

 

Which learning platform powers these trainings: an LMS or an LXP?

 

There’s no standard LMS or LXP behind our training but a learning platform designed to fit your business goals and needs.

Our platform combines the structure and functionality of an LMS with the personalised, interactive experience of an LXP.

That way, you get the best of both worlds: ease of use, tailored content, and a focus on learning that truly makes an impact.

 

Why choose TinQwise over other providers?

 

At TinQwise, you choose more than just a learning platform you choose impact.
Our ready-to-use programmes are specially designed to tackle the biggest challenges in retail from boosting customer focus to improving service quality.

We make learning fun, personal and purposeful, with solutions that fit perfectly with your organisation, your people and your goals.

What makes us unique:

Tailored experience
Our training programmes seamlessly reflect your brand identity and culture.

Focus on results
Everything we create is measurable and designed to drive real behavioural change with visible impact on your business results.

Playful yet purposeful
Learning should be fun! We combine playful elements with meaningful content that resonates keeping your employees motivated and engaged.

Personal approach
We work with you, not for you. Together, we create a learning experience that moves your organisation forward.

With TinQwise, you choose innovation, quality and learning that truly works. Because why would you expect anything less?

 

 

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Vector

Empower your people
Amaze your customers

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Contact

The Netherlands
Mussenstraat 15
1223 RB Hilversum

+31 35 538 56 56
info@tinqwise.com

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